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Frequently Asked Questions

Everything you need to know about billing, your account, and Brokerr's features.

Billing & Payments

AED 2,999 per month + 5% VAT. Everything included — Jobs, Candidates, Pipeline, Vault, Maildrop, AI Copilot, Chrome Extension, and more. Up to 3 users included.
Yes, 3-day free trial with full access to all features including the Vault. No charge during the trial period.
Your card is saved during signup but you won't be charged until the trial ends. After 3 days, AED 2,999 + 5% VAT is charged automatically. Then the same amount on the same date each month.
We accept all major credit and debit cards (Visa, Mastercard, Amex) and Google Pay. All payments are processed securely through Stripe.
Yes. Go to Settings → Billing → Manage Billing to cancel. Your access continues until the end of your current billing period. No lock-in contracts, no cancellation fees.
Go to Settings → Billing → Manage Billing. You can update your card, view invoices, and manage your subscription at any time.
Stripe will automatically retry the payment up to 3 times over 7 days. If all attempts fail, your subscription will be paused. Update your card in Billing settings to reactivate.
Yes. Additional users beyond the included 3 are AED 599 per user per month.
Contact us to discuss annual billing options and volume discounts.
We offer a 3-day free trial so you can evaluate the platform risk-free. After the trial, payments are non-refundable, but you can cancel anytime to stop future charges.

Account & Access

Click 'Start Free Trial' on our website, enter your company details, and add your payment method. Your account is ready instantly.
Yes. Your plan includes up to 3 users. Go to Settings → Team to invite colleagues by email.
If you've added a payment method, your subscription automatically continues. If not, your account will be paused until you subscribe.
Yes. We use enterprise-grade encryption, secure cloud hosting, and follow industry best practices for data protection. Read our Privacy Policy for full details.
Your candidate data, job listings, and pipeline information are always accessible through the platform.

Features

The Vault is our proprietary database of 10,000+ verified real estate agents across Dubai. It includes performance data, deal history, ratings, and contact information — updated daily.
Maildrop gives each job a unique email address. Forward CVs to that address and candidates are automatically parsed and added to the job's pipeline.
Yes. Each job generates an XML feed URL that can be shared with GulfTalent, Bayt, LinkedIn, Indeed, and other job boards for automatic syndication.
Yes. Our Chrome extension lets you source candidates from LinkedIn and property portal profiles with one click.
Yes. Click-to-call via Twilio lets you call candidates internationally directly from their profile. Calls are recorded and logged automatically.